Logistics

Compare carrier performance

Problem

Consumer brands and often work with multiple transportation providers, freight forwarders and 3PLs to manage their operations. It is critical to stay on top of their performance to make sure it doesn't lead to stock outs, retail chargebacks or affects customer experience.

Solution

With Narrative, create a workflow to consolidate and standardize status reports from each of your provider to track late shipments at different stages of their journey: whether it's on the ocean, on the way to warehouse, fulfilling customer orders or delivery to their home.

Pull late shipments going to your customers.
1
Pull late inbound shipments from freight forwarders.
2
Pull order data from your OMS or reports from your 3PL.
3
Calculate expected vs actual ETA to find the late shipments.
4
Remove extra columns in the reports from your 3PL.
5
Send all the data to dashboard to create performance scorecards.
6
Track the on time delivery for all your carriers.
1
Track the late shipments MoM.
2

FAQs

What is Narrative?

Narrative is an AI powered automation tool for operations teams.

- Are you manually pulling together data from different spreadsheets, documents or emails?
- Do you spend hours combining, cleaning and transforming that data before it's ready to generate insights?
- Is this process something you find yourself repeating every day or every week?

If yes, then Narrative can help you create automated processes and save time.

My processes are not documented. Can you help?

Absolutely! In fact, most companies don't have well documented processes. Therefore, we setup regular meetings with all our customers to learn about their processes, document them and work together to build the workflows in Narrative.

How will you keep my data secure?

At Narrative, we take data security very seriously. Your data is kept secure through advanced encryption, secure data storage in AWS and regular security audits. We don't use your data to train our AI models and any business information you share with us is treated with full confidentiality.

How much does Narrative cost?

We charge a monthly fees for the software. However, the pricing depends on the complexity of the workflows. Please reach out to discuss your processes and we will share a custom quote with you.

Get up and running in a day!

Our founders will connect all your data, setup your processes and create custom dashboards for you — no engineers, no IT tickets, no extra cost.

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